TRANSFERABLE, MILEAGE AND MAINTENANCE: A guide to understanding your taxi warranty

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Taxi warranty cover on vehicles owned by cabbies has become more prevalent in recent years, especially since the newer electric black cab models have entered the market.

Paul Kirby, Executive Senior Officer at the Licensed Taxi Drivers’ Association (LTDA), has raised the common issue of warranties in his recent TAXI Newspaper contribution. Many drivers, according to Kirby, are not fully aware of what is included in their cab's manufacturer warranty and often find themselves facing unexpected costs due to lapses in adhering to the service plan.

Key Points to Understand Your Warranty

For any licensed taxi driver, buying a new cab is a pivotal decision. It ensures passenger safety and comfort while providing peace of mind for the driver. Most will explore various payment plans, like PCP or finance options, or even purchase the cab outright. However, Kirby stresses that understanding the warranty that comes with the vehicle is just as vital.

Drivers should ask critical questions about their warranty: What is the duration of the coverage? Are there options to extend it? For instance, the LEVC TX, a popular model among drivers, offers a standard three-year warranty with an option to extend to five years. Opting for the longer warranty might seem costly upfront but adds significant value and reassurance in the long run.

Warranty Coverage Explained

The scope of the manufacturer's warranty typically covers specific vehicle components for a set period or mileage, whichever comes first. Kirby advises reading the warranty document carefully to understand which parts are covered and which are excluded.

For drivers planning to sell their vehicles, checking if the warranty is transferable to the new owner is crucial. A transferable warranty can significantly enhance the taxi's resale value, offering potential buyers added assurance.

Understanding what is not covered by the warranty is as important as knowing what is covered. Kirby warns that some warranties do not cover wear and tear, routine maintenance, or damages from accidents or misuse. Being aware of these exclusions helps drivers plan for additional expenses that the warranty does not cover.

To maintain the warranty's validity, all repairs and maintenance must be carried out at authorised service centres using approved parts. Kirby also emphasises the importance of keeping detailed records and logs of all maintenance work, as adhering to the manufacturer's recommended maintenance schedule is essential to preserve warranty coverage.