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St Albans councillors uphold rigorous Knowledge test standards for taxi drivers in policy update



St Albans District Council has confirmed that the rigorous topographical standards required to become a hackney taxi driver will remain unchanged.


This decision comes after a revised Taxi Licensing Policy suggested simplifying the knowledge test for taxi drivers and eliminating it entirely for private hire vehicles.

In a council report, Daniel Pattenden, Environmental Health Manager (Licensing), emphasised the importance of maintaining a robust knowledge test for taxi drivers, stating that it ensures drivers are well-versed in local geography, which is crucial as taxis can be hired directly at ranks or on the street without prior route planning.


The proposed changes included a multiple-choice test focusing solely on routes for hackney carriage drivers, aiming to reduce the costs and administrative burden associated with the current, more comprehensive test. However, a six-week consultation saw significant opposition from existing taxi drivers. Many argued that easing the test would lower service standards and compromise safety.


Drivers highlighted the unique advantages of their thorough local knowledge, which allows them to navigate efficiently without reliance on satnavs, providing a safer and more reliable service. They also raised concerns that reducing the test’s rigor could lead to increased congestion and diminished service quality.

Councillors supported the drivers' concerns, questioning the effectiveness of the proposed test changes and opting to retain the current standards. They suggested further consultation with customers and existing drivers to assess the practicality of any future changes.


In addition to the knowledge test debate, the policy review did introduce several other changes. These include allowing manufacturer tints on vehicle windows, removing the five-year age restriction on newly licensed vehicles in favour of Euro status criteria, and introducing dual driver badges to streamline the licensing process. The revised policy also permits the use of integrated receipt printers linked to card machines, simplifying the operational requirements for drivers.


The new policy will be implemented with immediate effect, with the exception of the proposed changes to the knowledge test, which will be subject to further analysis and consultation. This decision reflects the council's dedication to maintaining high standards for public safety and service quality in St Albans' taxi services.

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