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South Gloucestershire taxis to go fully wheelchair accessible by 2025, but concerns it’ll push cabbies out of the trade

Perry Richardson


From July 2025, all hackney carriages in South Gloucestershire will be required to accommodate wheelchair users. The policy, approved by South Gloucestershire Council’s regulatory committee, marks a significant shift in local transport but has sparked concerns over its impact on the trade.


Hackney carriages—taxis that can be hailed on the street or at designated ranks—will need to meet accessibility standards under the new rules. This contrasts with private hire vehicles, such as those operated by Uber, which must be pre-booked and are not subject to the same requirement.

The council has faced criticism for years of delays in implementing the changes, the most recent stemming from a lack of available wheelchair-accessible vehicles. Despite this, councillors voted to move forward on 14 November.


While the move has been welcomed by accessibility advocates, concerns have been raised about its impact on the local taxi trade. David Redgewell, a transport campaigner, highlighted the challenges faced by wheelchair users, particularly in rural areas where public transport options are scarce. He described current limitations in taxi accessibility as “not acceptable”.

However, industry voices warn that the changes could worsen an already declining number of hackney carriages. Many drivers have left the sector, opting for private hire services instead.


Shashikumar Bhurton, Director of Bristol Parkway Taxis, questioned the necessity of making all hackney carriages wheelchair accessible, citing a lack of supporting data. A promised survey to gauge demand for accessible vehicles was never conducted, as the council struggled to find an external consultant.

The debate among councillors initially appeared divided. Conservative Councillor Keith Cranney called for a further delay, arguing that the livelihoods of drivers were at stake and that the council owed it to the trade to gather proper data before making a decision.


However, following a private recess during the meeting, Cllr Cranney reversed his position, withdrawing his motion to defer and supporting the immediate adoption of the policy. He did not explain the reasons for his abrupt change of stance when questioned by reporters.


The council plans to review the effects of the new rules six months after implementation. Until then, the policy will remain a contentious issue, with questions lingering over its potential to reduce the availability of hackney carriages in the district.

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