New dedicated taxi zone launched at Edinburgh Waverley Station

A new dedicated taxi zone has been officially launched this week at Edinburgh Waverley station, promising to enhance the overall journey experience for passengers. The initiative is a result of a collaboration between Network Rail and APCOA, aimed at improving transportation services at the bustling railway station.

Located in the New Street car park, the facility boasts enough space to accommodate up to 40 taxis, making it the largest dedicated taxi zone in Edinburgh city centre. Passengers can now enjoy the convenience of a dedicated fleet of both hackney cabs and private hire vehicles (PHV), including people carriers for larger groups of up to eight individuals, as well as taxis specially designed for customers with mobility impairments.

To ensure a smooth and hassle-free experience, dedicated agents are stationed throughout the station, ready to take specific taxi bookings from passengers at no extra cost.

Chris King, Edinburgh Waverley’s Station Manager, said: "We’re delighted to have worked with APCOA to create a dedicated facility within the station area which will be great for passengers, particularly for those with reduced mobility, or those travelling with children, prams or luggage. It has also generated employment opportunities for local people and offers convenient onward travel options to those who need it, with the reassurance of either getting a taxi straight away or knowing for certain that one is on its way."