MP question for autism awareness training in taxi sector gains government attention
The UK Government has acknowledged the importance of autism awareness training for taxi and private hire drivers following a parliamentary question raised by Labour MP Jessica Toale.
In response, Transport Minister Simon Lightwood confirmed that the Government is aware of the challenges neurodiverse individuals face when using taxi services. He pointed to the latest best practice guidance for licensing authorities in England, which sets the expectation that all drivers receive training on engaging with passengers who have different communication needs.
Lightwood stated that the Government continues to assess how to improve regulation in the taxi and private hire sector to ensure services are safe and accessible for all passengers. However, no specific commitment was made to introducing mandatory autism awareness training.
The issue remains under Government review, with further discussions expected on how to enhance accessibility and service standards across the sector.
Minister Lightwood said: “The Government keeps all policies under review and is aware that neurodiverse people can face inadequate or discriminatory treatment when using taxis and private hire vehicles. We recognise the role of effective training in equipping drivers and operator staff with the knowledge, skills and confidence to support passengers appropriately.
“The latest best practice guidance for licensing authorities in England confirms our expectation that all drivers undergo training which should include, among other topics, how to engage with people with different communication needs.
“The Government continues to consider how to improve the regulation of the sector to enable the provision of safe and accessible services that meet a wide range of passenger needs.”
