MATTEO DE RENZI: Watch Gett CEO address taxi questions on commission fees, premium bonuses and more

Matteo de Renzi, the CEO of popular ride-hailing platform Gett, recently took part in an interview from the back seat of a black cab in London.

Accompanied by Reuben Davis, an experienced Gett driver, de Renzi candidly answered questions regarding Gett's business model and discussed shop with the driver.

During the insightful 10-minute interview, Davis probed de Renzi on various aspects of the Gett platform. One particular point of interest was the commission fees charged to drivers. Davis questioned whether the company had considered lowering the current 20% commission rate, commenting that it was an area of debate for many drivers.

In response, de Renzi acknowledged the importance of fair compensation for drivers and stated that Gett regularly reviews its commission structure. However, he also highlighted the need to balance the platform's operational costs and competitiveness within the industry.

Another topic of discussion was the Premium charges implemented by Gett; de Renzi quizzed the cabbie on whether he thought the Premium charges helped drivers and whether Gett has the correct setup when it comes to the meter, fixed- price fares and Premiums.

Throughout the interview, de Renzi reiterated Gett's commitment to continuously improving its services and fostering positive relationships with drivers. He acknowledged the vital role drivers play in the success of the platform and expressed gratitude for their contribution.