From Feeder Ranks to Fair Play: The etiquette every London taxi driver should follow
London’s black cabs have been a key part of the city’s transport network, offering a reliable and professional service for centuries. But beyond the regulations, there’s a set of unwritten rules that keep the trade running smoothly. Known as the ‘Cabbie Code of Etiquette’, these principles ensure fairness, respect, and order among drivers.
Respecting fellow drivers is essential. Overtaking or undertaking an empty for-hire taxi to grab the first available job is not just frowned upon it’s seen as dishonest. The same applies to taking the first hail after a cabbie lets you out of a road. If another driver has given way, they should have the first shot at a job. Either ignore the hail or pull over to let them take it.
Ranks operate on a simple system - first in, first out. Setting down at the front and picking up a passenger while other taxis wait behind is queue-jumping. The correct move is to drop off at the back or away from the rank and then join the queue properly.
A taxi rank is an established working area. If available cabs are waiting, picking up within sight of the rank is also a big no in the taxi driving world. The only exceptions are disabled passengers or those with special requirements, such as luggage or children.
A job is a job. Passing on unwanted fares, something called ‘brooming’, whether on the street or at a rank, is unprofessional. Customers expect efficiency, not delays, regardless how long the fare might be and should not be passed along the rank in the hope that someone will do the right thing and take them to their destination.
Similarly, blocking a queue of available taxis while picking up or dropping off slows down trade. If a passenger approaches while you’re in this position, direct them to the next cab in line.
Driving etiquette matters, too. Staying in the inside lane unless turning right helps other drivers understand who is plying for hire. It keeps the flow of taxis clear and prevents confusion on busy streets.
A professional trade requires a professional image. A clean cab and a tidy appearance make a difference. The Knowledge demanded high standards, and those expectations carry over to working life. A well-kept vehicle and presentable attire reinforce the reputation of London’s black cabs.
Feeder ranks are part of the rank system. If you’re at the front of a split feeder rank and a job comes your way, it’s yours. These secondary ranks serve a purpose, often feeding into main locations such as stations and hotels.
London’s cabbie code isn’t just tradition - it’s a way to keep the trade professional, fair, and efficient. Most drivers follow these simple rules which benefits everyone, from drivers to passengers, and keeps flashpoint’s between cabbies to a minimum.
