Euston taxi rank ‘CHAOS’ sparks passenger action to demand access changes
The revamped taxi rank at Euston Station has come under heavy fire from passengers and drivers alike, with criticism over its design and accessibility escalating into a public row.
Taking to social media, the Licensed Taxi Drivers’ Association (LTDA) described the situation as “chaos” and laid blame squarely at the feet of Transport for London (TfL), HS2, Camden Council, and Network Rail. The organisation has now begun distributing leaflets to frustrated passengers queuing at the rank, apologising for the delays and attributing them to a series of preventable issues.
According to the LTDA, the new rank’s position, coupled with restricted turns and poorly designed junctions, has created unnecessary bottlenecks. Taxi drivers, they say, are left navigating inefficient routes, adding time to journeys and heightening frustration for passengers.
The leaflet urges passengers to voice their dissatisfaction directly to key stakeholders, including Camden Council and Euston Station’s management, calling for urgent action to allow left turns into Churchway or Eversholt Street for easier station access.
The chaos has not gone unnoticed by high-profile commuters. Radio DJ Jo Whiley recently described the system as “unworkable” on social media, criticising the rank’s distance from the station and the difficulties it poses for those with mobility issues. Whiley’s comments echoed broader frustrations within the travelling public and the taxi trade.
Network Rail responded to the criticism by acknowledging the concerns raised and pointing out that the old taxi rank on the station’s western side remains operational for those needing assistance. However, they admitted that the area’s road layout presents challenges and promised to pass feedback on to TfL, Camden Council, and other stakeholders.
Despite months of meetings, emails, and negotiations, the LTDA claims little progress has been made in resolving the issues. With tensions mounting, both drivers and passengers are now pressing for swift and decisive action to bring the ongoing disruption to an end.
A Licensed Taxi Drivers’ Association (LTDA) spokesperson said via social media: “Euston Chaos! After months of talking to, emailing, meeting and trying to work with TfL, HS2, Camden and Network Rail, to no avail, today we are advising passengers waiting in long queues for taxis, why they are waiting and who is to blame!”
