Calls for regulatory framework for Demand-Responsive Transport to move away from taxi and bus regulations
The Department for Transport has acknowledged the complexity of regulations governing Demand-Responsive Transport (DRT) services. The issue was raised in Parliament by Alex Mayer, Labour MP for Dunstable and Leighton Buzzard, who asked whether a distinct regulatory framework should be introduced for DRT, separate from taxi and bus legislation.
Simon Lightwood, Department for Transport Minister, confirmed that the Government is aware of the challenges facing DRT operators. He noted that existing regulations include aspects of taxi, private hire vehicle (PHV), and bus legislation, as well as provisions for community transport services. Officials are in regular discussions with stakeholders to address key regulatory concerns.
DRT refers to transport services that operate flexibly based on demand rather than fixed routes or schedules. These services often use minibuses or other shared vehicles, allowing passengers to book journeys in advance or in real time. They aim to bridge gaps in public transport, particularly in rural or underserved areas.
The crossover with taxi and PHV legislation arises because some DRT services operate in a similar way to private hire vehicles, taking pre-booked passengers to specific destinations. However, unlike taxis and PHVs, DRT vehicles may carry multiple passengers with different destinations, making them more aligned with bus operations in some cases. The involvement of community transport permits adds another layer of complexity, as these permits come with separate rules and exemptions.
Lightwood MP said: “There is recognition that the regulatory framework covering demand responsive transport (DRT) is complex, not least because it includes elements of taxi, private hire vehicle and bus legislation, including vehicles using community transport permits.
“We keep all policies under review and my officials have regular engagement with a range of stakeholders across the DRT sector, ensuring that key regulatory issues are considered.”
