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Perry Richardson

BIG PROBLEM? Taxi shortages fast becoming CRITICAL PROBLEM in areas with limited transport options



As the shortage of taxis continues to plague certain areas of the UK, what may seem like a minor inconvenience to some is escalating into a critical problem, particularly in rural areas with limited public transport options.


Not only does this issue directly impact individuals seeking transportation for work and social reasons, but it also affects the overall economy and livelihoods of those living and working within these communities.

The tourism industry, particularly the hospitality sector, plays a significant role in driving economic growth in various UK regions. Whether it's the picturesque regions of the South West or the stunning Highlands of Scotland, these areas heavily rely on tourism and must provide all the necessary services and facilities associated with being a popular tourist destination.

A shortage of door-to-door transport options provided by taxi services have now made accessing restaurants and bars not just difficult, but impossible at certain times of the day, with many visitors reluctant to travel too far away from their hotels.


So is it the taxi industry’s fault for not providing more cabbies?

No, not really. The barriers imposed on aspiring taxi drivers have created a nearly insurmountable challenge for licensing authorities to find new cabbies. The high cost of electric taxis acts as a deterrent, and the time-consuming process of learning the intricate road network known as the 'Knowledge' adds further strain. Additionally, concerns around incurring penalty points on driving licences further discourage potential drivers from pursuing a career in the taxi industry, which exacerbates the critical shortage of night-time transportation options.

Publicans and restaurant owners lament the decline in business, attributing a portion of the blame to people's reluctance to socialise at night if they are unsure about transportation options. As the experience of the pandemic has taught us to enjoy gatherings in the comfort of our homes, the appeal of a Saturday night out is increasingly diminished when there are uncertainties about the journey back home. It’s one reason why the food delivery services are booming.


Change can occur, but only when the Government heeds the concerns of those working in the taxi sector and acknowledges the disproportionate challenges they face. While the introduction of tens of thousands of private hire vehicles (PHVs) is being touted as a solution, it fails to address the needs of those relying on wheelchair-accessible vehicles, as only a fraction of these newly licensed PHVs offer wheelchair ramps. There is also nothing more immediate than finding a taxi waiting at a central taxi rank ready to take you home. Building coverage is vital.


In areas where bus services are already limited or non-existent and where tourism is a vital part of the local economy, it is crucial to take the diminishing transportation options seriously. The Government must recognise the detrimental impact of the taxi shortage on rural communities and work towards finding sustainable solutions that accommodate the needs of both residents and visitors alike.

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