The screen goes blank. Drivers are still on the road, customers are still calling and several passengers are waiting for cars they believe are coming. For a taxi or private hire operator, a dispatch outage is immediately a service and safety problem, not just an IT problem. Outside London, section 56 of the Local Government (Miscellaneous Provisions) Act 1976 requires a licensed PHV operator to record the prescribed particulars of each booking before the journey starts. The f

Infrastructure Minister Liz Kimmins says officials are working with police, courts and AccessNI to reduce delays that can leave taxi licence holders operating after serious convictions. Northern Ireland’s Infrastructure Minister Liz Kimmins has said there is no timetable yet for changes to how criminal convictions are reported to taxi licensing authorities, as officials examine ways to close gaps in the current process. The issue was raised by MLA William Wilson during topica

The Government has launched a consultation on employment status reforms that could have significant consequences for private hire drivers, ride-hailing platforms and businesses engaging self-employed workers. The Department for Business, Innovation, Science and Trade published the proposals, seeking views on changes intended to prevent businesses incorrectly classifying workers as self-employed to avoid employment obligations. Private hire drivers are specifically identified