Online reviews have become one of the most influential factors in how passengers choose a taxi or private hire operator especially in more rural areas of the UK. Whether a customer is booking a one-off local trip, arranging a high-value airport transfer, or looking for a long-term transport provider, digital reputation increasingly shapes purchasing decisions. Historically, taxi firms relied heavily on word-of-mouth recommendations and local reputation. A reliable service, pr

The planned takeover of taxi app firm Gett by US ride-hailing giant Lyft has triggered debate across London’s licensed taxi trade, with drivers divided over what the deal could mean for competition, commission levels and future earnings. Steve McNamara, General Secretary of the Licensed Taxi Drivers’ Association, said the proposed $55 million (£40.7 million) acquisition of Gett by Lyft had been met with “mixed views and opinions from the trade”. Lyft, which has already acquir

A former taxi driver from Kennington near Oxford has been convicted of fraud and insurance offences after Vale of White Horse District Council prosecuted him for using forged documents to continue operating as a licensed driver. Stuart Thomas Sharp was sentenced at Reading Magistrates’ Court on 24 April after pleading guilty at an earlier hearing to five charges. Sharp received a 24-week prison sentence, suspended for 12 months. His DVLA licence was endorsed with eight penalt