Transport for London’s (TfL) proposed changes to waiting time on pre-booked taxi journeys have drawn criticism from the Licensed Taxi Drivers’ Association (LTDA), which says the plans could leave drivers waiting without payment while their vehicle costs continue to accrue. In an article published by the association in TAXI Newspaper, LTDA executive Anthony Street says TfL is proposing that “the meter should not start until the passenger is safely inside the taxi and any mobil

Taxi businesses should view themselves as technology companies rather than dispatch operations, according to Ben Cook, sales director at Exel Technology Group. Cook said the industry’s understanding of taxi technology had traditionally focused on dispatch, but the systems supporting a modern operator now extend across almost every part of the business. “For most working in and around the taxi industry, when somebody talks about ‘taxi technology’, they are normally talking abo

The Mayor of London says Transport for London (TfL) cannot investigate alleged breaches of employment law by driver and courier app companies, while calling on the Government to strengthen platform accountability for work-related road safety. In a response to London Assembly Green member Caroline Russell, the Mayor said drivers’ pay, employment rights and alleged breaches of employment law were matters for specialist tribunals, not areas regulated by TfL. Russell’s question c